Kia of Riverdale Customer Testimonials
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It's been about 10 years since I purchased a car from a dealer, my last two cars were online purchases. One of those cars, a Fiat 500 2012 got totaled in an accident and I was in need of a new car. After MUCH research on EV's I settled on the KIA NIRO and reached out to Kia Riverdale because they were the only ones in my area who had multiple colors to choose from. The getting-to-know-the-car process was smooth, the guy I dealt with Jayden, very personable, it was a really good experience and also dealing with his manager Mustafa. ...
I am giving this dealer five stars because of parts manager Chris Vaness who helped me get the CORRECT tires for my car QUICKLY and with EXCELLENT COMMUNICATION. Thanks Chris!
My daughters Seltos coming off lease Had the pleasure of dealing with Kevin and Hani Breath of fresh air Very professional and sincere There managers should be proud that they work for them Always in touch with me I would highly recommend them to you all My daughter decided to extend her lease for now But will do business with them later for sure Thank you guys
Drove over 2 hours to meet with Pete Obrien. Had my truck ready and waiting. In and out. Top self dealer. Top self salesmen that Pete! No hassle at all. P.S. Ask Pete to tell you a joke!
The staff at Kia are very professional. Especially Deokie and David they answered all my questions and made me feel so welcome. Deokie made the finance transaction so smooth From start to finish. She really cares for her customers. Best experience ever.
I had a great experience at Kia if Riverdale with Jordy as my rep. He made the process easy and smooth as possible. I would definitely buy from this dealership again.
We had an excellent experience with Pete O’Brein. He went above and beyond for us.
John McCarthy was a pleasure to deal with when I made my purchase. He truly made my car buying experience very easy. I would highly recommend purchasing a car from him!
OMG! I'm so happy! I would recommend anyone to go see salesperson Jihad at Kia of Riverdale. He was so friendly and down to earth. I got a great car for a great price! Thanks Jihad!
What a fabulous dealership. Straight up no bull, no hidden fees, everything was straight forward and transparent. Pricing was broken down and easy to understand with no suprizes. Would highly recommend.
Such a great experience at Kia Riverdale. Great personalized service, quick response times, and quality care! Would highly recommend Eli in the showroom if looking at Kia options.
BEST DEALERSHIP EXPERIENCE EVER! THAT'S EVEN AN UNDERSTATEMENT! Really cannot say enough amazing things about Riverdale Kia and don't want to make this super long. Will definitely be doing ALL of my future Kia deals with them. I was in the market for a vehicle that was in VERY high demand and no dealership seemed to have them available for months or they simply stated that I would have to order one and wait and that I would have to basically pay a leg and an arm for one! I had talked to over 20 dealerships and nobody was ...
All I can say is wow! This was the easiest car I have ever purchased. Kia of Riverdale made it simple. I would recommend them to anybody looking for a new or preowned vehicle. Pete and Danny the finance manager made the process absolutely simple, the way it should be. If you’re looking for a newer used vehicle Kia of Riverdale is the place to go.
Pete was a gem to work with! Even stayed late after hours to show me all the features and how they work. First time I have ever felt comfortable and not pressured at a car dealership.
For a first time car buyer, this place was amazing. Everyone was super friendly. It didn’t feel like I was being attacked by vultures. Originally we called and spoke about a Kia seltos. We were to be transferred to Brittani, instead Pete picked up the phone. He asked if we wanted Brittani instead but we said no it’s fine. I had read about Pete before calling, about him being an excellent guide and car salesman not even thinking we would be talking to him instantly. It’s safe to say God led us to Pete and my first ...
Excellent service when I went to buy my new Kia Seronto 2021 Pete come to greet me & my friend.He was really patient with us.We took really really long time to decide what we wanna get but he was still with us and helped us to get the right one.He spends hours to go over every details of the car.If you wanna get a car new/used Pete is the right person for you. Excellent service when I went to buy my Kia Seronto 2021. Pete was extremely helpful and friendly. I would recommend him to anyone buying ...
Excellent service when I went to buy my range rover. Michael was extremely helpful and friendly. I would recommend him to anyone buying a car.
we purchase a Volkswagen Tiguan from this dealership last week. Kelly was are sales person and gave us a wide selection of vehicles to consider. My wife was making the decision, but I was allowed to come along. LOL Half way through the process, we were introduced to Mustafa. He and Kelly couldn't have been more professional in answering all our questions. When we ran into little bumps in the road, Mustafa was creative in making the problems disappear. I want to thank you for the special care that Mustafa and Kelly showed us during our visit.
If you go here ask for Steve Comer. He was polite, professional and very efficient and accommodating. I would highly recommend working with him for your next car.
Troy worked with me and gave me so many recommendations based on my needs. We took several test drives and he made sure that I am 100% confident and comfortable with buying a car, instead of pressuring me like most salesmen do. I am still impressed and want to thank you very much!
We bought a 2020 Telluride last week and I love it! Stephen is so kind and helpful. He made sure I knew how to use all of the new gadgets and buttons before I left.
I had some trouble with my credit but we were able to sort it all out together! This dealership treats clients as partners, not just customer-provider relations and it is truly inspiring! I am definitely coming back here for my next purchase!
Stephen provided such a good service, I recommend this dealership to everyone now! I purchased 2016 Kia Sedona for my big family and I am so happy with the car. Thank you for your advice and care!
GREAT SERVICE! Troy helped me feel comfortable when buying my first car. He guided me through it all and made the process easy. He was very welcoming when I walked in and even texted me to give me updates on my car. I would recommend anyone interested in buying a Kia to go see him! Thank you, Troy, for your great service!
Very calm and pleasant environment, not like in most dealerships. The staff is super nice and respectful. I found my perfect car and after a test drive, received a proper consultation on financing and wasn’t rushed into the buying decision at all. Excellent service!
Kia is my top choice. I have been their client for more than 6 years now and it is always a pleasure to come there. They give worthy recommendations and the quality of vehicles is exceptional.
I want to thank Troy! I want to thank him because he's an excellent salesman. He was very kind, courteous and patient. He took the time to wait for all my options. He was very patient with me and choosing the vehicle that was within my means
I have been on the hunt for a nice car at a reasonable price for a while when I came in and found my winner here! 2020 Kia Stinger is what I ended up getting. It is an amazing car and the price was just at my range. I now recommend this place to all of my friends!
Route 23 Kia made the car buying process quick and painless. I dealt with Sergio, who was amazing and had everything ready for me when I arrived to pick up the car. Jeff from the financing was accommodating! 5* from start to finish. Great job!
Exceptional customer service! Knowledgeable and experienced staff, quick and efficient service. Excellent sales team. Variety of inventory available. Best dealership among the many I have visited in my extensive search.
I am so happy with my deal! They go above and beyond to satisfy their customers and provide outstanding customer service! I recommend this place to everyone!
I bought my car in 2019 from Route Kia 23, specifically from Stephen Hunter. Customer service is #1 for this dealership! All of my questions were answered! I was so satisfied with Stephen that I've referred several others to get care there!! Troy is also amazing! Keep up the great work, guys!! A++
I bought a used car from 23 Route KIA last week, and it was the best car buying experience I've ever had. Troy who is the sales manager worked out a great deal for me, and the finance option he offered was gorgeous! Highly recommended!
Great experience and down to earth sales staff and management. They worked with me to find a deal, even staying way past normal hours to get it done
I recommend this dealer if you want a good deal and save some time. We spent 3 days looking for a car, so I know I got a good deal on a low mileage used car with a warranty left over
The best price in town. Good no nonsense service. The car we purchased was a great deal. They worked with us on the price where other dealers just let us walk out
Wow! Excellent customer service is a rare find these days, but Route 23 Kia has it! They honored the appointment I made. They honored the length of time they said the appointment would take. They treat you like you want to be treated. At this dealership, you are a valued customer
They did everything possible for us to get our vehicle, we are very impressed with their help. Salesman was very helpful and tried everything possible to meet our expectations
Very pleasant experience...Troy was awesome. If you're looking for a car, he is the guy to make it happen. So far I am very happy with my purchase.
Sergio took wonderful care of me. He was personable, friendly, and knew what I wanted and helped me get the car I needed. Thank you for all your help. Looking forward to driving my new car!!
Very happy with Stephen from Route 23 Kia. He is very patient and answered all my questions without hesitation, even beyond the point of sale. Would definitely recommend reaching out for him when shopping for a new Kia
Stephen was very clear about what needed to be done and we left with a nice car the same day! He was very nice and professional. Definitely recommend
We are so happy and excited with our new car that Troy helped us pick out. Troy was so helpful and so patient with me trying to decide the perfect car for myself. We got a better deal that we thought we would have gotten, based on other car dealerships that we visited
Great stuff! They are very friendly and accurate. Always paying attention to what you really need. Unbelivable honest people. Had a great experience! I definitely recommend this place and will come back for services and to see Troy for my next purchase. 🙂
I have had an incredible experience at Route 23 Kia. From the first time I walked on the lot I was greeted and treated like a family member. I met Sergio, and he answered all of my questions and eased my “I Haven’t Bought A Car in 15 Years” anxiety. I highly recommend this dealership! They are knowledgeable, friendly, and routinely go above and beyond. Thank you for everything!
Amazing experience! Troy really helped me find the perfect Kia for me. Took me through the packages and all the cars features, by the time I got the keys I knew every feature my car had!
Bought a decent car at a fair price. Stephen was good to work with -- knowledgeable, fair and honest - keeping his word on all modifications and repairs prior to the final sale. Overall, an OK experience, I like and respect this dealership.
My dad was looking for a truck. They have a nice inventory so I thought I’d try here first. Walked out with a great 2017 Kia Sedona. Good honest service. Would recommend coming here if you’re looking for a truck or any other quality used car.
They know Kia vehicles through and through, and have excellent mechanics on site. The sales staff was easy enough to work with. Big thanks to Sergio Ramirez and Jeff Shuford. I appreciate doing business one on one with the people that put the time and effort in
I took my Kia here for my regularly scheduled maintenance, and thanks to Scott, I will be going to this location from now on. Every single step of the process was 5 stars. Scott was absolutely amazing, from scheduling my appointment to giving me a summary of everything that was performed. He was very patient, kind, and detailed, making sure I understood what was being checked and why, and made me feel confident that his team has my best interest in mind. They weren't a minute over the estimated time to complete my service, unlike other locations. The cost was ...
My experience was wonderful. I got the best deal for 2018 Kia Soul Base Hatchback. They made me believe that financing is finally worth it again. Thank you!
I highly recommend Route 23 Kia as it is our favorite dealership. I got cars for each member of my life here at one point or another, and they all run smoothly, without any problems.
Sergio was such a great help. I was looking for a used car in a relatively great condition, and instead, he offered me one that is above and beyond what I was aiming for
They provide their services with your best interest at heart, that is for sure. I came there with a tight budget and almost no hope to find a car in a great condition. But Troy and Jeff did their best and came up with the plan that fits my budget and I got a brand new car. Thank you
Fantastic experience. Stephen is truly the best. His expert opinion and knowledge of all vehicles helped us to choose the right one for our family. We recommend this place to all our family and friends
I just picked up a new car here, and I have to say the service is amazing. Everyone involved in my deal was very patient and well informed. I am a first-time buyer with Route 23 Kia, and I never felt pressured into the agreement. The place itself is clean and professional. Troy, my salesperson, was extremely polite and professional. I will be dealing with him for all my future inquiries. Highly recommended dealership!
I am very happy with their service! So precise and exact on matching and recommendation, timely manner, wide variety of high quality vehicles and friendly staff. I am coming back to close the deal next week!
Had the pleasure of working with Stephen Hunter, who was absolutely amazing. He was so nice, professional and very understanding. He helped me with any question I had & made sure I understood every detail of owning my car. He had a great bedside manner and was a pleasure to work with. Absolutely great experience of financing the brand new Kia!
I am impressed with their outstanding customer service! Troy was so kind and patient while I was asking about different car models and made me feel truly comfortable doing so. Thank you for your help!
So pleased with my experience at this dealership!! I found a car in my price range! Troy was so genuinely interested in finding the best match for me, gave me a tour and provided detailed information on each vehicle that I was interested in. And, we found a match!
I had a marvelous experience throughout the process of purchasing a car from them.They are truly the best in the area at what they do and Kia is a car that will serve you well for years
Sergio was extremely polite and helpful during the purchasing process. He was able to answer all of my questions and help me feel confident about my purchase of a pre-owned vehicle. Knowing that I needed to transport my vehicle out of the city, he ensured that my fuel tank was full when I left the dealership. Thank you, fantastic service!
Their customer service is amazing. Jeff, thank you for your patience and professionalism. I had so many questions regarding the finance and he answered every one of them. Absolutely the best!
I had the pleasure of going to this Kia dealership to buy my first car. I was dealt with very professionally, and Troy could find a car for me in no time. Everything from financing to getting the car ready was quick, and I easily understood all of the buying and financing processes. Would definitely recommend it
Stephen Hunter did a really great job! I just picked up my New Kia Rio! He made my whole car buying experience smooth, enjoyable, and stress-free. He is very personable, listens, & understands your needs. He got the car I wanted. He is genuinely nice, truly exceptional. Thank you!
Wonderful experience! I have purchased and serviced 2 vehicles from Route 23 Kia and each time have had an outstanding experience. Sergio Ramirez, sales manager is honest and upfront. Scott Portzman from service explains everything in detail. As a customer, I have total trust in purchasing and servicing my vehicles there
Thank you, team, for a great car buying experience. My husband and I knew what we wanted to purchase and had the pleasure of initially meeting and dealing with Troy, and our purchase was taken care of quickly and efficiently. When we arrived, the vehicle was ready to go ( KIA 2020 Sedona). Over the last 20 years, my husband and I have purchased many vehicles from different companies, and dealing with Route 23 KIA has been the best experience we have ever had. We will be back and will most definitely recommend you
I just purchased a KIA Forte from this dealership. I dealt with a salesperson Sergio, and he was terrific! Got exactly what I wanted within my budget. Jeff from financing was also very helpful with the many questions I had. Thank you, guys!
I have bought a Kia Sportage with the help of Troy, the sales representative, whom I believe has done an incredible outstanding service, as I walked out of that dealership with no second thoughts. He was helpful, very knowledgeable about the vehicles, and charming. Troy, keep up the great work!!
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